How to cancel a HelloFresh subscription
Find out how you can cancel HelloFresh subscriptions. Or, if you’re still enjoying serving up delicious home-cooked dinners with HelloFresh, below you’ll find our latest offers available to new and current subscribers.
Check out our new Delivery Check-in feature
Did you have a problem with your delivery?
Have you seen our Delivery Check-in feature? You can use it to report any issues with your recent order - from box deliveries to queries about your ingredients. It’s so easy to get in touch - you can even use it to talk to one of our agents directly, to support you to get the problem sorted. If you need answers to your queries on the spot, you can use our self-reporting tool. It’s available 24/7 and is a super easy way to get help when you need it.
Are you a new customer wanting to know how you can cancel a HelloFresh subscription?
We’re excited to hear that you’re considering having dinner with HelloFresh. If you’re new to HelloFresh, you can choose your perfect menu from a range of delicious recipes each week, and we’ll deliver just the right amount of fresh ingredients and easy-to-follow recipe cards right to your door.
Are you an existing customer wanting to cancel your HelloFresh subscription?
We’re sorry to hear you want to cancel your HelloFresh subscription. If you change your mind and want to enjoy delicious home-cooked meals again, get in touch so we can tell you about the latest offers and our new and improved menu.
Find out more about HelloFresh cancellation policy
How can I cancel a HelloFresh subscription in Canada?
We're sorry to see you go! Keep in mind that you can always skip a delivery if you need to take a break for a week or two.
Cancelling your subscription is easy, you just need to go to follow these steps:
1. Log in to your HelloFresh account on our website;
2. Click on 'Account Settings';
3. Click 'Manager' subscription and scroll down to the 'Status' section and there you can click on 'Cancel Plan';
4. You will receive an email confirming your cancellation.
Cancelling your subscription is easy, you just need to go to follow these steps:
1. Log in to your HelloFresh account on our website;
2. Click on 'Account Settings';
3. Click 'Manager' subscription and scroll down to the 'Status' section and there you can click on 'Cancel Plan';
4. You will receive an email confirming your cancellation.