Our Plans

Frequently Asked Questions

Sustainability and Recycling

What do I do with the packaging?

Please check with your municipality for any city-specific regulations in regards to disposing of all of our packaging. Our boxes are 100% recyclable so we recommend putting all cardboard and paper items out with your household recycling (after some fun fort-building of course!).

The kit bags are 100% compostable as well. These bags are perfect for any bits and bobs left over from dinner (like carrot tops and pepper stems). Just remember to remove the sticker before putting it in your green bin if your municipality accepts it.

Can I recycle my packaging?

Absolutely! We are delighted that you have taken the initiative to recycle. Our boxes are 100% recyclable so we recommend putting all cardboard and paper items out with your household recycling.

Our kit bags are made from compostable materials - just remember to remove the sticker from the bag before placing them into your green bin.

Composting varies across Canada, so we recommend checking with your municipality for any city-specific regulations.

What are you doing to reduce waste?

Sustainability is a top priority at HelloFresh.

One of the things we're most proud of at HelloFresh is how much we contribute to reducing food waste. By sending pre-portioned ingredients, we're helping Canadians throw out less! Did you know that 63% of the food Canadians throw away could have been eaten? HelloFresh cuts down on household food waste by 24% compared to grocery shopping for the same meal.

We're also working hard to find better ways of delivering our meal kits in a safe and sustainable way. You can find more information on HelloFresh's commitment to sustainability here.

What can I do with my ice packs ?

We send 100% water ice packs in our boxes to ensure optimum freshness for your food! You can either reuse your ice packs or let them melt and pour the water down the drain. Please check your local municipality's recycling regulations to determine if the ice pack plastic can be recycled in your city.

Couldn't find the information you were looking for ? Contact Us

Contact Us