When signing up for HelloFresh, you are enrolling in a weekly, auto-renewing subscription service. Coupons or vouchers may discount all or part of your initial delivery, but your subscription will automatically continue (with weekly charges to your account) unless you choose to skip or cancel deliveries.

Just remember to let us know by your deadline before your next scheduled delivery if you wish to skip or cancel — no minimum commitment required.

If you're redeeming a Gift Card, please visit our Gift Card page.

Absolutely! We are delighted that you have taken the initiative to recycle. Our boxes are 100% recyclable so we recommend putting all cardboard and paper items out with your household recycling.

Our kit bags are made from compostable materials - just remember to remove the sticker from the bag before placing them into your green bin.

Composting varies across Canada, so we recommend checking with your municipality for any city-specific regulations.