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Why can I see multiple charges from HelloFresh?

An additional charge means you may have selected one of our meal upgrades, customized a recipe or added items from our expanded menu to your delivery this week!

Meal upgrades, customizations and items from our expanded menu are charged additionally to your regular weekly box. Please see below to understand each type of surcharge.

Special:

Our Gourmet Meals let our customers choose to upgrade to recipes that include more premium cuts of protein and exotic ingredients. They are perfect for any night you feel like a restaurant quality meal without any extra effort.

Custom Recipes:

Would you prefer turkey rather than pork? No problem, our custom recipes give customers the chance to modify their meal to suit them. Just keep an eye out for the Custom Recipe sign!

Items from our Expanded Menu:

The expanded menus provides customers with a wide selection of food outside of our regular meal kits. With an array of desserts, brunch & lunch items and ready-to-eat meals, there is something for everyone!

Please note that credits do not apply on items from our expanded menu.

To see a breakdown of your charges, head to Order History in your online account.
Enjoy your meals and happy cooking!

Seasonal Offers

Seasonal Offers

About Hellofresh

About Hellofresh

Our Boxes

Our Boxes

Recipes and Ingredients

Recipes and Ingredients

Sustainability and Recycling

Sustainability and Recycling

My Account

My Account

My Payments

My Payments

Vouchers and Gift Cards

Vouchers and Gift Cards

My Delivery

My Delivery

Using the HelloFresh app

Using the HelloFresh app

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