How does HelloFresh work? 📦❔

How HelloFresh works

Food Delivery Subscription with Fresh Meals and Recipes to Your Door

Get the discount directly on the App

Scan the QR code if you are on a desktop OR click the button below if you are on a mobile device.

1. Pick a plan

Whether cooking for yourself or your household, we have a flexible plan to match your lifestyle. Need to cancel, change meals, or skip a week? Not a problem.

2. Get your delivery

Each week, you’ll receive simple step-by-step recipes complete with nutritional information and fresh, pre-measured ingredients to get you whipping up delicious dinners in no time.

3. Cook, eat, enjoy!

The “what do you want to eat?” conversation is about to be banished from your life. Welcome to a world where dinner is always planned, simple, and delicious.

Benefits

Deliciousness
Our culinary team creates our delicious recipes with customer feedback! They read EVERY comment, positive or negative, before they work their magic in the kitchen to create new recipes or bring back your favourites.
Simplicity
From step-by-step recipes to no-hassle account changes, we make your life easier every way we can.
Flexibility
We accommodate every appetite, household size, and schedule. Need to skip a week or cancel? No problem!
Stress-free
Take back your evenings with fewer trips to the store, pre-planned meals, and little cleanup.
Something for everyone
Picky appetites welcome! Tell us what you like and don’t like, and we’ll recommend something delicious.
No waste
We're committed to delivering pre-portioned meals every week so you can enjoy delicious taste without the food waste.

Frequently Asked Questions

Are there any commitments?

Nope. You can skip your weekly delivery or cancel at any time. Just be sure to do so by 11:59 PM PST, 4 days prior to your scheduled delivery. (Please note: your delivery day may be pushed back over long weekends or on statutory holidays, but your order deadline will remain the same.)

Can I select my meals?

Yes! Customers can choose their meals every week.

What if I’m not home to accept my delivery?

Delivery times are from 8 am to 8 pm on the day you choose. If you’re not home, don’t worry! You can always add special delivery instructions to your account. You can also change your delivery day online up to: 4 days in advance of your scheduled delivery at 11:59 PM PST. (Please note: your delivery day may be pushed back over long weekends or on statutory holidays, but your order deadline will remain the same.)

How will my food stay cool?

We carefully hand pack all ingredients with special ice packs and insulation, so your food keeps cool until you get home.

What if I have dietary restrictions?

Every recipe comes with detailed nutritional information, including food allergies. You can find this info on our meal kit bags and online when you choose your meals

What if I don't want a delivery every week?

No worries! You can easily skip a week (or several!) when you need to. Just be sure to do so by 11:59 PM PST, 4 days prior to your scheduled delivery. (Please note: your delivery day may be pushed back over long weekends or on statutory holidays, but your order deadline will remain the same.)