Contact Us

Questions? Comments? Want to Say Hello?

Be sure to take a look at our FAQ and Managing Your Account sections to see common questions and answers. Can't find what you're looking for? Drop us a line and the Friendly Freshers will be in touch as soon as possible.

Friendly Freshers:
For questions about HelloFresh or issues related to your weekly delivery, please get in touch by choosing an option below:

For General Inquiries, email
For Billing Inquiries, email
For Problems with your Latest Box, email
For Immediate Assistance, click to speak with our virtual assistant: Start Chat

To speak with one of our Customer Care Agents, please call 1-855-272-7002

Our Customer Care phone hours will be 12pm-6pm on February 19th due to the Family Day holiday.

Brand Ambassador Program:
Are you a #fresh content creator looking to partner with a like-minded brand? Please email:

Business Inquiries: